Delete your account

You can delete your Inavate Media account and the personal data attached to it at any time. There are two ways to do it.

From the app or portal

1. Open your Profile.
2. Scroll to Delete account.
3. Confirm. The account and its sign-in are removed straight away.

By email

Write to hello@inavatemedia.com from the address on the account and ask us to delete it. We confirm the request before acting on it, and complete it within 30 days.

What gets deleted

• Your sign-in and profile: name, business name, email address, phone number.
• Messages you sent to the studio, and the reference photos and files you uploaded.
• Notification and communication preferences.

What we keep, and why

Issued invoices and their payment records are kept for as long as accounting and tax law requires us to keep them — they are our own business records as much as yours, and we cannot delete them on request. They are retained on their own, with no further use made of them.

Deletion is permanent and cannot be undone. If you have open orders or unpaid invoices, we settle those with you first: the app will tell you what is outstanding rather than delete an account mid-job.

Questions

Email hello@inavatemedia.com. Our full Privacy Policy explains what we collect and how long we hold it.